Privacy policy
Last updated: 30 September 2026
Like Magic is a service of Pro Media Mogul (Pty) Ltd (registration number 2014/188632/07), 108 Workington Road, Greenwood Park, Durban, 4051, South Africa. In this policy "we" means Pro Media Mogul (Pty) Ltd, which is the responsible party for your personal information under the Protection of Personal Information Act (POPIA).
Like Magic connects people who need work done at home with independent service providers. The service is being prepared for launch. This policy explains what we do with personal information, including when we send you messages on WhatsApp.
What we collect
- Your contact details: your name and cellphone number, and your email address if you give it to us.
- Details of a job you ask for: the address, a description, photos you send, and the time you book.
- Messages: messages you send us and messages we send you, including on WhatsApp.
- Payments: what you paid and when. Card payments are handled by our payment provider. We never see or store your full card number.
- Service providers who apply to work through Like Magic: the identity, qualification and insurance documents they send us.
How we use it
- To sign you in. We send a one-time code to your cellphone number on WhatsApp.
- To give you a price or quotes, book the job, and tell you what is happening with it.
- To take payment and send you invoices and receipts.
- To answer your questions and sort out problems.
- To keep records the law requires us to keep.
We do not sell your personal information. We send marketing messages only if you agreed to receive them, and you can stop them at any time.
We use the WhatsApp Business Platform, which is provided by Meta, to send sign-in codes and messages about your job, and to receive your replies. Your cellphone number and the content of those messages pass through WhatsApp so that they can be delivered. To stop WhatsApp messages from us, reply STOP or email us.
Who we share it with
- The service provider who does your job gets what they need to do it: your name, the address, the job details and how to reach you.
- Companies that help us run the service: hosting, payment processing, email and WhatsApp message delivery.
- Authorities, when the law requires it.
Our own systems are hosted in South Africa. Some of the companies that help us, such as WhatsApp and our payment provider, may process information in other countries.
How long we keep it
We keep your information for as long as you use Like Magic, and afterwards for as long as the law requires, for example for tax and accounting records. Then we delete it or make it anonymous.
Your rights
You may ask us what personal information we hold about you, ask us to correct it, ask us to delete it, and object to how we use it. See Delete my data, or email privacy@likemagic.co.za.
If you are not happy with how we handled your request, you may complain to the Information Regulator of South Africa: inforegulator.org.za.
Contact
Privacy questions: privacy@likemagic.co.za
General questions: hello@likemagic.co.za
Post: Pro Media Mogul (Pty) Ltd, 108 Workington Road, Greenwood Park, Durban, 4051, South Africa